Stoll, Help Desk

I just read a couple of chapter in Stoll’s book and found Help! I’m stuck at a help Desk! to be very amusing.  I don’t think I would be able to repeat a simple step the way he described that he had to do.  I am more hands on and would have to come and show them how to do it.  I also think that they would remember it better too. 

 

Still reading, more to come later…